Have you ever worked with someone who is consistently rude, passive-aggressive, offensive, or malicious? Incivility at work is increasingly common and on the rise. Rude coworkers, along with bullies and abusive employees, contribute to a toxic work environment.
What does workplace rudeness look like? According to Wikipedia, rudeness is “a display of disrespect by not complying with the social norms or etiquette of a group or culture.”
Examples of Rude Behavior at Work
Insulting or using derogatory language
Taking credit for someone else’s work
Asking inappropriate questions
Being consistently late and/or not calling to notify coworkers when running late
Leaving work early on a regular basis
Microwaving food with a strong or unpleasant odor
Interrupting or speaking over someone
Texting during a meeting or taking/making personal calls in a shared space
Sending passive-aggressive emails
Playing music or being noisy in a shared space
Eating a coworker’s food (or using the last of something and not replacing it)
Omitters: These individuals lack the capacity to effectively self-regulate their actions. They unintentionally breach rules and policies.
Slippers: These are employees who occasionally engage in single acts of counterproductive work behavior, such as rudeness, eating someone else’s lunch, etc.
Retaliators: These are individuals who deliberately act in ways that are harmful to the organization (i.e., bullying, stealing office supplies).
Serial Transgressors: These employees engage in a wide array of counterproductive behaviors, such as undermining a manager’s authority or not following safety protocols.
All four of the above identified types can be rude, offensive, and/or malicious at work. Ideally, a manager reduces counterproductive behaviors (or removes the offender), but that doesn’t always happen, especially if the manager is ineffective (or is themselves the offender).
The following are tips for dealing with rude coworkers.
10 Strategies for Dealing with Rude Coworkers
1. Practice daily self-care. When running on empty, your ability to exercise self-control is diminished.
2. If possible, don’t engage with rude coworkers when you’re in a mentally bad space. Wait until you’re in a better mood; this increases the likelihood of having a productive conversation. If the conversation can’t wait, ask a trusted colleague to be present to provide support.
3. If the rudeness takes place in the form of interrupting or speaking over you, politely point it out as it is happening. Ask your coworker not to do it, and explain how the behavior impacts you. (Your request carries more weight with the added explanation.) For example, say “I lose my train of thought when you interrupt” or “I feel disrespected when you speak over me.” Speak up every time the behavior happens. (If you set a boundary, and then don’t adhere to it, it becomes worthless.)
5. Don’t gossip about rude colleagues. This only contributes to a toxic climate. Instead of focusing on a solution, you’re adding to the problem.
6. When dealing with rude emails, either outright or passive (i.e., not answering a question, ignoring a request, using boldface or all caps, etc.), API! Assume Positive Intent. An email’s tone is easily misinterpreted. Also, before sending your reply, have a trusted colleague proofread the email. (And only reply if necessary; if you don’t need to respond, don’t!)
If possible, delete the original offensive email from your inbox to avoid rereading it and experiencing the anger or hurt all over again; find a way to detach. Lastly, forward outright rude or offensive emails to your supervisor. Share your interpretation and ask for suggestions. To avoid sending a potentially rude email, provide a disclaimer, such as “I wrote this at 5 AM!” or use emojis and punctuation to convey emotion. (Sometimes, a smiley face makes all the difference.)
7. Seek training on dealing with difficult people and/or reach out to your EAP (employee assistance program) for resources.
9. Report rude coworkers to your manager or supervisor. If you don’t feel comfortable with this (or if your supervisor is the offender), speak to your manager’s manager.
If concerned it will be perceived as tattling, say that it’s something you would want to know if you were in their position. Explain that you thought it over carefully, and concluded it was important enough to bring to them. (You’ll be viewed as someone who wants to help, not someone who is tattling on a coworker for selfish motives.) Also, be sure to provide specific examples of the offensive behavior and how it affected you. Don’t complain; be as objective as possible. Finally, ask for their advice; this demonstrates that not only are you humble, you’re solution-focused.
10. Request to meet with the offender (in private), and openly share how their behavior impacts you. Use “I” statements, avoid accusing, and don’t assume malicious intent. Also, approach the conversation with lowered expectations; you can’t know how your coworker will react. They may become angry, indignant, anxious, resentful, or withdrawn. They might shout, belittle you, minimize, or deny any offense. They may refuse to talk, and walk away.
Alternately, you might be pleasantly surprised at how the conversation unfolds. You may learn that your peer is going through a tough divorce or was recently diagnosed with cancer. (There could be a reason behind their “bad” behavior; hurt people hurt people.) They could even be unaware of their offensiveness. (For example, someone might not realize their tone is condescending.) At the end of the day, while the outcome may not be the one you hoped for, you at least did your part.
“Rudeness is the weak man’s imitation of strength.”
Eric Hoffer
In sum, the harmful effects of workplace rudeness are far-reaching. Incivility at work can negatively impact productivity, motivation, emotional health, and relationships. Rude behavior is also contagious; to avoid spreading incivility, practice regular self-care, including gratitude and meditation, and maintain self-awareness.
A list of resources for finding happiness (including sites with free articles, assessments, videos, etc., free PDF workbooks, and free online courses!)
Authentic Happiness | A University of Pennsylvania website developed by the Positive Psychology Center with resources including readings, videos, research, questionnaires, and more
Center for Healthy Minds | A University of Wisconsin-Madison website with a mission to “cultivate well-being and relieve suffering through a scientific understanding of the mind”
Feeling Good | A David D. Burns website with free articles, assessments, podcasts, and more
A 35-page PDF coloring book from Rec Therapy Today. Most of the coloring sheets are images of animals, including a panda, a peacock, a Pegasus, a dolphin, and more!
A modest collection of printable free coloring sheets. Color a bird mandala or an enchanted fairy! There are also several holiday-themed coloring pages.
A 51-page PDF coloring book with 31 mandala designs from the site Healing from Burnout. The coloring book includes 8 bonus templates for creating your own designs!
A collection of coloring books from Coloring Craze. The books aren’t free, but you can download sample free coloring pages. Books include Motivational Quotes & Phrases, 30 Day of the Dead Coloring Pages, and Stress Relieving & Relaxing Patterns series.
A collection of free coloring books from libraries and other cultural institutions from around the world. Download and print coloring pages from the New York Academy of Medicine Library, the Getty Research Institute, the Folger Shakespeare Library, and many more!
Photographer Louise Lawler worked with children’s book illustrator Jon Buller to create this unique 12-page coloring book. Each page is a black-and-white version of one of her photographs of places where art is displayed.
A small collection of printable coloring sheets. Choose from designs such as “Art with Edge Sugar Skulls,” “Lennon and McCartney Yellow Submarine,” or “InSPIRALed.”
Free coloring sheets and books to print. You can download coloring books like “Forest Animals,” “Zentangle Horses,” “Beautiful Women Portraits,” and “Floral Fantasy” (among others) or print coloring pages (including color-by-number!) from a variety of categories (mammals, fruits, fantasy, stories, space, etc.)
Free downloadable coloring book (from the Public Domain Review site) with 20 images from a wide range of artists, including Hokusai, Albrecht Dürer, Harry Clarke, Virginia Frances Sterrett, Jessie M. King, and Aubrey Beardsley.
Links to additional sites with free coloring pages, including coloring pages representing the works of famous artists. (Thank you to Anna Fox for submitting this resource!)
Babouchkina, A., & Robbins, S. J. (2015). Reducing negative mood through mandala creation: A randomized controlled trial. Art Therapy, 32(1), 34-39.
Bell, C. E., & Robbins, S. J. (2007). Effect of art production on negative mood: A randomized, controlled trial. Art Therapy, 24(2), 71-75.
Curry, N. A., & Kasser, T. (2005). Can coloring mandalas reduce anxiety? Art Therapy, 22(2), 81-85.
Eaton J., & Tieber, C. (2017). The effects of coloring on anxiety, mood, and perseverance. Art Therapy, 34(1), 42-46.
Henderson, P., Rosen, D., & Mascaro, N. (2007). Empirical study on the healing nature of mandalas. Psychology of Aesthetics, Creativity, and the Arts, 1(3), 148–154.
Muthard, C., & Gilbertson, R. (2016). Stress management in young adults: Implications of mandala coloring on self-reported negative affect and psychophysiological response. Psi Chi Journal of Psychological Research, 21(1), 16-28.
Small, S. R. (2006). Anxiety reduction: Expanding previous research on mandala coloring. The Undergraduate Journal of Psychology, 19(1), 15-21.
van der Vennet, R., & Serice, S. (2012). Can coloring mandalas reduce anxiety? A replication study. Art Therapy, 29(2), 87-92.
This is a list of 9 evidence-based strategies for developing self-confidence, including a resource section with helpful links, articles, and free PDFs.
How do we develop self-confidence? Early childhood experiences with parents (or caretakers) shape how we view ourselves and our capabilities. A child whose parents are supportive and encouraging develops a sense of self-efficacy; they feel nurtured and secure. In contrast, children who are neglected or abused may be fearful or uncertain.
Peer relationships also impact the development of confidence; positive social interactions foster self-assurance and high self-esteem. Conversely, a child who is rejected or teased may experience a sense of unworthiness or feel unsure about their abilities.
Once a child develops low self-worth, it can be difficult to bounce back. Children who are ostracized or bullied by their playmates become hesitant to initiate or engage in play. The absence of peer socialization leads to further isolation. As a result, critical social skills are not learned, making the child an even less desirable playfellow, which only reinforces the belief that they’re undeserving.
Lack of Self-Confidence
The patterns formed in early childhood tend to repeat themselves. A child who never develops a sense of competence will not grow up to be a confident, self-reliant adult.
“For in every adult there dwells the child that was, and in every child there lies the adult that will be.”
John Connolly
Traits of low self-confidence include discounting yourself and doubting your capacity for effectiveness. A person who lacks self-assurance may believe they’re inferior to others. They may experience anxiety or depression and struggle with learned helplessness (the belief that one has no control over what happens to them in life).
A lack of confidence can also lead to fear of rejection or criticism. Constructive feedback can feel like a personal attack. This person may have trouble accepting compliments or expressing their opinion.
When someone is highly insecure, they avoid social events. They’re more likely to be bullied at work or involved with an abusive partner. As a result, their relationships and overall quality of life suffer.
Self-Confident Traits
In contrast, someone who is self-confident views themselves as competent; they feel good about themselves. They have a positive outlook on life and are generally optimistic. A self-confident person is often resilient and able to quickly recover after experiencing setbacks.
“The most beautiful thing you can wear is confidence.”
Blake Lively
10 Traits of Self-Confident People
1. Genuine
2. Optimistic and positive
3. Ask questions and are eager to learn
4. Open to feedback and constructive criticism
5. Take healthy risks
6. Able to laugh at self
7. Don’t internalize failure
8. Take ownership (of both successes and mistakes)
9 Effective Strategies for Developing Self-Confidence
1. Correct cognitive distortions
A cognitive distortion is an error in thinking or a self-defeating belief that is not an accurate reflection of reality. Cognitive distortions impact how we view ourselves and our abilities. For example, black-and-white (or all-or-nothing) thinking is a distortion of “absolutes” (i.e. “If I fail at something, I’ll fail at everything”).
By replacing irrational views with ones that are reality-based, you’ll feel more confident. (See 50 Common Cognitive Distortions for a list of thinking errors from Psychology Today.)
2. Adjust your attitude
Your overall perspective greatly impacts confidence. If you’re generally negative and believe that failure is inevitable, it will become your reality. Instead, practice optimism and gratitude. A positive attitude enhances self-confidence.
“Self-belief does not necessarily ensure success, but self-disbelief assuredly spawns failure.“
Albert Bandura
3. Track your achievements
Is optimism challenging due to circumstances, barriers, or obstacles? Try creating a list of all the things you’re proud of – your biggest accomplishments in life. Did you graduate college? Quit smoking? Pay off a loan? Raise a child? Earn an award? To enhance self-confidence, take pride in your successes. Review the list often and update it with successive achievements.
4. Identify talents, skills, and knowledge
In addition to acknowledging accomplishments, recognize your unique talents, skills, and knowledge. What are you good at? What are your areas of expertise? Instead of lamenting a lack of athleticism, relish in your ability to make others laugh or your mastery of the Dothraki language.
5. mistakes happen
You’re only human after all, and as a human, you are going to make mistakes. You will never achieve perfection, so let go of unrealistic standards or expectations you have for yourself. Also, don’t beat yourself up for your mistakes; be kind to yourself… and be wise. When you mess up, own it, and then learn from the error. Every mistake is a growth opportunity; you only fail when you give up.
6. Don’t compare out
(Or if you do, compare yourself to others who lack what you have!) There will always be people who are better off and there will always be people who have it worse than you. To build confidence, use yourself as the measure for success, not someone else.
7. Fake it till you make it (“act as if”)
To feel confident, act confident! Be intentional in your speech, actions, and how you carry yourself. Act like you know what you’re doing, and people will believe it, which in turn will influence how you feel about yourself. Just like thoughts have the power to alter behaviors, behaviors can impact thoughts and beliefs.
“I taught myself confidence. When I’d walk into a room and feel scared to death, I’d tell myself, ‘I’m not afraid of anybody.’ And people believed me. You’ve got to teach yourself to take over the world.”
Priyanka Chopra
8. Seek support
Ask for help when you need it. Rely on trusted family and friends for support and encouragement. (It should also be noted that if you have a mental illness, you may require professional help. Feelings of worthlessness, panic, and extreme self-consciousness are examples of symptoms that interfere with someone’s ability to feel confident; they can be treated with psychotherapy and/or medication.)
When you’re tired or rundown, it’s difficult to feel good about yourself. It’s also true that you won’t function as well when your basic needs aren’t met. If a vehicle is not well-maintained, its performance suffers; the same is true for people. Eat healthy foods, get adequate rest, drink plenty of water, exercise daily, and seek treatment when ill.
Everyone is good at something. Recognize your unique abilities, and take pride in them. Allow yourself to feel confident; life is too short for inaction related to self-doubt.
At the same time, assess and remain aware of areas for growth. Strive for self-improvement; be assured that you can learn new skills and make positive changes in your life.
References
Andersen, L.P., Labriola, M., Andersen, J.H. et al. Bullied at school, bullied at work: a prospective study. BMC Psychol 3, 35 (2015). https://doi.org/10.1186/s40359-015-0092-1
Bellis, M.A., Hardcastle, K., Ford, K. et al. Does continuous trusted adult support in childhood impart life-course resilience against adverse childhood experiences – a retrospective study on adult health-harming behaviours and mental well-being. BMC Psychiatry 17, 110 (2017). https://doi.org/10.1186/s12888-017-1260-z
Suzuki, H., Tomoda, A. Roles of attachment and self-esteem: impact of early life stress on depressive symptoms among Japanese institutionalized children. BMC Psychiatry 15, 8 (2015). https://doi.org/10.1186/s12888-015-0385-1
University at Buffalo. (2017, August 7). How pronouns can be used to build confidence in stressful situations: Self-distancing language can help us ‘see’ ourselves through someone else’s eyes. ScienceDaily. Retrieved November 19, 2020 from http://www.sciencedaily.com/releases/2017/08/170807111459.htm
The Merriam-Webster definition of a bucket list is “a list of things that one has not done before but wants to do before dying.” This post is a therapist bucket list with 26 professional achievement ideas for counselors and other mental health workers!
“Live as if you were to die tomorrow. Learn as if you were to live forever.“
JS is a certified substance abuse counselor who works at a residential treatment center in northern Virginia. The following article is about his work, thoughts on relapse, what it’s like to lose a client, stigma, and valuable advice for anyone considering a career in addiction counseling.
JS works at an intermediate-length residential center for adults with substance use and mental health disorders. The clients live in shared dorms and adhere to a daily schedule that includes counseling, psychoeducation, groups, 12-step meetings, and medication therapy.
Once a client successfully completes the inpatient portion of treatment, they transition to “re-entry.” In re-entry, clients reside in sober living homes and receive continuing care services. They are able to look for employment, start working, and “re-enter” the larger community. JS provides counseling and support services for this component.
Inspired to help
JS has personal experience with addiction. “I am a person in recovery… About a decade ago I found myself in a very dark place and had to get help… I met a substance abuse counselor [who] changed my life. He educated me, engaged me, and challenged me. He was instrumental in turning my life around.”
With his counselor’s encouragement and support, JS made the decision to get back on track. He realized that he wanted to help others who struggled. “My own experiences with addiction allow me to have an incredibly deep empathy for the clients I serve and the fulfillment I receive in return is unreal.”
“Addiction does not discriminate”
JS works with people from all walks of life. He’s worked with individuals who are homeless to young fathers to successful businessmen; from people in their teens to adults in their late 80’s. “There is no age, sex, gender, race, sexual orientation, religion, occupation, or economic class that is safe from addiction.”
As for the substances abused, the list is never ending, but JS regularly sees people addicted to alcohol, opiates (including heroin), cocaine, methamphetamine, and PCP. Many of the clients he counsels also have mental illness such as depression, anxiety, or bipolar disorder.
No typical days
According to JS, “typical” days don’t exist where he works. “There is no way to describe a typical day in this field. One day I could be [providing therapy] and another day could involve a trip to the emergency room or helping out with chores… I never know what to expect and I never get bored.”
Effective treatment planning is important for substance abuse counselors; JS meets with his clients to develop an individualized service plan. Clients come up with their own goals, and JS supplies interventions to help them achieve their goals over the next couple of months.
According to JS, client goals vary, ranging from attending 12-meetings to obtaining a driver’s license to enrolling in school; basically, a goal can be any life skill a person may need for success. Corresponding interventions could include providing bus tokens to get to AA meetings, linking to driving school, and helping to fill out college applications and apply for financial aid.
JS explained that adults who have been incarcerated or dealing drugs for a living miss out on major milestones such as learning to drive, attending college, renting an apartment, etc. Furthermore, basic skills that many of us take for granted, such as filling out an online form or depositing a check can be overwhelming for someone newly in recovery who never learned how.
JS meets with his clients at least once per week for therapy sessions. I asked what comes up in a typical session and his response was “anything and everything.” Sessions may involve reviewing goals, learning coping skills, poop jokes (his clients are all men), or processing childhood trauma.
Substance abuse and relapse
“Not good” was JS’s response when I asked what the success rate was for someone who completes re-entry. He explained that this is a reflection of the general rates of recovery in substance abuse, which are low. “It can be disheartening, working with someone for months and when they leave, they relapse in less than a week.”
JS explained that while relapse is a deterrent to the field for some counselors, he sees it differently. “For me, it will never be a deterrent. My battle with addiction was not easy, nor was it accomplished in a single attempt. Relapse is a part of my story. I would not be here if people gave up or lost hope that I could get better. For that, I will never give up or lose hope that my clients can recover, no matter how many times they relapse.”
For JS, losing a client, not relapse, is the hardest part of the job. “I’ve worked with many clients who didn’t make it. I’ve lost clients to overdose, suicide, and homicide. It never gets easier.”
JS grieves for his lost clients. “I find myself wading through the stages of grief until I reach some level of acceptance.”
What everyone needs to know about substance abuse
“The people I work with are just people. They are your sister, your cousin, your neighbor, or the guy in line at the grocery store. They are people with families, jobs, hobbies, and dreams.”
JS discussed ignorance and stigma; he shared that individuals with substance use disorders are often subjected to mistreatment, even from professionals in the field. “There are substance abuse counselors who perpetuate harmful addiction myths, once widely accepted as fact, but discredited by the scientific community decades ago.”
“The lack of compassion when it comes to substance abuse is mindboggling and painful to encounter. Often, it stems from a lack of understanding or knowledge about substance abuse and those with substance use disorders. They are just people who are struggling with something far beyond their control. And those in treatment? They are just people trying to get better. And in case I didn’t make it clear; they are just people.”
Advice for new substance abuse counselors
“Be willing to learn. The field of addiction treatment is constantly changing. Standard practices from 20 years ago are now ineffective and outdated. If you want to do this work, be open to learning the newest treatment models, medications, and research on addiction. This field is not static, and we do our clients a major disservice when we quit learning.”
As a last piece of advice, JS suggested self-care for substance abuse counselors as a way to combat burnout. “Identify ways to decompress. This job is not easy. Some of the people you help will die. Compassion fatigue is a real thing and you must take care of yourself to care for others.”
A recent study found that many mental health professionals do not recognize their own burnout. For therapists and other mental health workers, self-care is essential for preventing burnout and compassion fatigue.
Self-care is never a selfish act—it is simply good stewardship of the only gift I have, the gift I was put on earth to offer to others.
1) Take small breaks throughout the day. Spend a few moments sitting in silence, browse funny memes, joke with a coworker, or take your lunch outside; by the end of your workday, you won’t feel as drained.
2) Meditate. Spend at least 5-10 minutes a day, in the morning or between sessions, meditating or listening to guided imagery recordings.
3) Schedule an appointment weeks in advance for a facial or massage. You’ll have something to look forward to!
4) Don’t neglect your basic needs. Drink water, choose healthy foods, exercise, and get plenty of sleep.
Don’t take your health for granted. Don’t take your body for granted. Do something today that communicates to your body that you desire to care for it. Tomorrow is not promised.
Jada Pinkett Smith
5) Reach out to people in your support network. When experiencing burnout, we have a tendency to think we’re weak or less capable. We may struggle to admit what we’re going through. However, seeking support during these times is more important than ever.
6) Don’t bring your work home with you. It can be difficult to not think about the problems a client is experiencing or to check your email, but it’s crucial to have balance in your life. If you let your work consume you, you’ll soon find yourself depleted and with nothing to give.
7) Take the time to sincerely thank or praise your colleagues. Sometimes, it seems as though we’re in a thankless field. Spread positivity by expressing gratitude and giving compliments. (I also like to pass along the praise I hear for someone else!)
8) Be kind to yourself. Be realistic. Practice positive self-talk and forgive yourself for the mistakes you make. Acknowledge that you’re not always going to know the right thing to say, nor will you be able to help every client you see.
Talk to yourself like you would to someone you love.
Brené Brown
9) Treat yourself to your favorite beverage at least once a week. Enjoy a Starbucks coffee or a kombucha tea during the workday. Consider surprising a coworker with one too!
10) If you work in a shared office space or residential setting, get up and communicate in-person instead of sending an email. (You can always follow-up with an email to recap the convo if needed.) Human interaction throughout the day is far more rewarding than staring at a screen.
11) Take a short “nature bath”! Multiple studies have found that being outdoors improves mood and reduces stress. If you work in an urban setting, nurture a potted plant or listen to nature sounds in your office to promote relaxation.
I found in my research that the biggest reason people aren’t more self-compassionate is that they are afraid they’ll become self-indulgent. They believe self-criticism is what keeps them in line. Most people have gotten it wrong because our culture says being hard on yourself is the way to be.
16. Listen to music while typing your notes.I love paperwork… Said no therapist ever. Play your favorite tunes to motivate you and make the time pass quickly.
17. Immerse yourself in quiet with a silent commute. After listening to talk all day long, it’s soothing to listen to absolutely nothing on your way home. Recharge with silence.
Post your favorite self-care strategies in a comment!
American Society for Horticultural Science. (2020, January 2). Plants can improve your work life: The mere sight of an indoor plant can reduce stress. ScienceDaily. Retrieved September 28, 2020 from http://www.sciencedaily.com/releases/2020/01/200102184829.htm
Frontiers. (2019, April 4). Stressed? Take a 20-minute ‘nature pill’: Just 20 minutes of contact with nature will lower stress hormone levels, reveals new study. ScienceDaily. Retrieved September 28, 2020 from http://www.sciencedaily.com/releases/2019/04/190404074915.htm
Mary Ann Liebert, Inc.. (2010, November 12). Yoga’s ability to improve mood and lessen anxiety is linked to increased levels of a critical brain chemical, research finds. ScienceDaily. Retrieved September 27, 2020 from http://www.sciencedaily.com/releases/2010/11/101111160539.htm
This is a resource list for mental health clinicians with 20 check-in ideas for therapy.
How do you start a counseling session? For example, my go-to check-ins for gauging where the client is are: “How has your day been?” and “How are you feeling ?”
Checking in helps to assess for mood and can create a focus for the session. Check-ins can also help to increase the client’s comfort level and create a safe space for sharing and healing.
We all need somewhere where we feel safe.
Emma Thompson
Check-In Ideas for Therapy Sessions
1) I’m glad you’re here! What brings you in? (For initial session)
2) Good to see you! How was the drive?
3) What are you hoping to get out of our session today?
4) What are your goals for today?
5) What would you like to focus on today?
6) Where would you like to start?
7) Would you like to start by reviewing the homework session?
8) Let’s begin with a short meditation. [Guide client through meditation or imagery exercise]
9) Last week we left off on [topic or themes from previous session]. Where do you want to pick up today?
10) How is your mind?
11) Where are you at today?
12) Rate your mood on a scale from 1-10.
13) What are some things you’re feeling good about?
14) What’s been going well this week?
15) What’s something positive that’s happened since we last met?
16) Anything new or exciting since we last met?
17) What’s new in your world?
18) What are some highs and lows you’ve experienced?
19) What’s been working for you and what have you found challenging?
(Updated 9/22/22) This resource list for anger management includes 75+ articles/guides; free anger assessments (both interactive and PDF formats); free printable workbooks, manuals, handouts, and worksheets; treatment planning resources; research articles/dissertations; and recommended mobile apps.
Please share this resource with anyone you think would benefit!
Anger Management: Client Handbook Series (Source: Carleton University, Criminal Justice Decision Making Laboratory, & Ontario Ministry of Community Safety and Correctional Services, 13 pages)
